For Convex-Network, outsourcing or externalizing services means assuming responsibility for the entire information system or only for a part of it and guaranteeing the services provided in terms of top practices at the level of the industry you belong to, integrity, security and availability.
Immediate access to the best IT specialists Convex Network is a reality. People with technical certifications within Convex Network can get to work immediately, regardless of the type of project. The teams of specialists of Convex Network have proven their efficiency in the years of experience in which they have carried out works at the level of excellence. Also, another reality is the reduction of costs for IT and their control. IT outsourcing provides IT support, maintenance and optimization services for computers, laptops, peripheral equipment and IT infrastructure bringing you the following benefits:
- Reduces administration costs by optimally allocating specialists to each outsourced category
- You pay what you consume! By outsourcing you have control over the activities performed when you need them!
- You benefit from the experience of a specialized staff, implicitly from the services of an experienced company, constantly improving and up to date with everything new on the IT market
At Convex Network in the early outsourcing phase you benefit from an audit, and then a list of recommendations resulting from the audit. The steps we follow are:
- Preliminary analysis in which objectives are defined, data collected and the audit plan is developed
- Research that includes hardware and software inventory, license analysis, centralization of information and analysis of deficiencies in the information system
- Generating reports that include recommendations for optimizing the company’s system and preparing a modernization plan
The results of the audit are visible in the evaluation of the entire IT infrastructure of the company, recommendations for correcting errors in the network and long-term plans for network modernization. Some customers then choose to outsource all the tasks to an IT department, others opt only for the Outsourced IT Manager service, some only for level 2 or 3 of IT support. There are situations in which we provide management services for IT infrastructure and / or IT applications and situations in which customers benefit only from Level 1 IT Maintenance – help-desk.
IT Outsourcing Services at Convex Network
We offer technical support for clients from various industries: services, retail, telecom, manufacturing, health, transport, banking and more.
Customers benefit from IT support for the entire infrastructure, removing critical errors, improving performance and ensuring efficient system operation, protecting information through automatic backup or complete inventory of components
The Convex Network team is ready to intervene quickly on all technology supports: hardware (server, storage, laptop, networks) and software (operating systems, virtualization, office applications, etc.)